Multimodal Feedback: Why Voice + Photo Beats Text Surveys

The Limitation of Single-Mode Feedback

Text surveys capture opinions. Voice captures emotions. Photos capture reality. No single mode tells the complete story.

Multimodal feedback — combining voice and photo in a single response — creates something greater than the sum of its parts: spatial intelligence.

What Is Spatial Intelligence?

Spatial intelligence is understanding how people experience physical environments by combining what they say about a space with what they show you.

Example: An occupant says "the lighting in this area is terrible." That's useful. But when they also photograph the specific fixture causing glare on their screen, maintenance knows exactly what to fix, where.

Voice + Photo: The Combination

Voice Captures:

• How people feel about a space
• Why something is a problem (context and emotion)
• Suggestions and preferences
• Nuances that photos alone can't convey

Photos Capture:

• Exactly what and where the issue is
• Visual evidence for decision-makers
• Spatial context (room, fixture, layout)
• Before/after documentation

AI Connects Both:

• Object detection identifies what's in the photo
• Sentiment analysis processes the voice
• Correlation links visual and verbal data
• Patterns emerge across hundreds of multimodal responses

Use Cases

Post-Occupancy Evaluation

Researchers get photographic evidence of spatial issues paired with occupant narratives. The richest POE data possible.

Facility Management

"The elevator on the east side has been slow for two weeks" + photo of the specific elevator. No ambiguity. Faster resolution.

Property Management

Tenant complaints with visual documentation. No more "what do you mean by 'the wall is damaged'?"

Retail Experience

Customer photos of confusing signage, cluttered displays, or broken fixtures — paired with voice context about how it affected their shopping experience.

Getting Started

Pulspace Multimodal Feedback supports voice + photo responses out of the box. AI analyzes both modalities together, giving you spatial intelligence that no text survey could ever provide. Words tell you the story. Photos show you the scene. Together, they change how you understand spaces.